KUCHING (July 3): The Riverside Majestic Hotel has reopened after undergoing two years of upgrades that were affected by the Covid-19 pandemic.
Sarawak Economic Development Corporation (SEDC) Chairman Tan Sri Datuk Amar Abdul Aziz Hussain said the renovated hotel will be centered around the “Royal Majestic” theme, where renovated suites and rooms are inspired by Indonesian interior design .
“The Riverside Majestic Hotel was established in 1992 as a four star hotel.
“After so many years we have decided that it needs to be renovated and after the renovation this hotel will have five star diamond status,” he told a press conference today in the hotel VIP room.
He said the renovation of the Riverside Majestic Hotel is nearing completion and that SEDC will be the first to host an event in the hotel’s Sarawak Chamber ballroom tomorrow (July 4).
“We will be hosting our 50th anniversary dinner tomorrow night which will be honored by Prime Minister Datuk Patinggi Tan Sri Abang Johari Tun Openg, who is also the minister in charge of the SEDC,” he said.
He also said that starting tomorrow, all of the hotel’s function rooms and meeting suites will be available for booking government, corporate and private events, including special occasions such as weddings.
“As for the hotel’s 241 rooms, part of the renovation of these rooms has been completed while the others which are under renovation are expected to be completed by December this year,” he said. he adds.
At Riverside Majestic’s F&B outlets, Abdul Aziz said there will be three restaurants, namely River Palace Restaurant, which will open on July 11, and Cafe Majestic and The Club, which will open on July 25.
“What’s different about our restaurants this time around is that we’re delivering an enhanced dining experience while rethinking our culinary transformation and providing customers with an immersive digital experience through our Insiders Club.
“Guests can expect fine dining offerings, celebrating international cuisines and local culinary creations that match the hotel’s opulent setting,” he said.
As to whether the room rate at the hotel would remain the same, Abdul Aziz said room rates should reflect the quality of services provided to hotel guests as well as the public.
“We have to look at the quality of service we can provide to the public and that includes better facilities and better staff, who of course have to be paid a higher salary.
“We are considering increasing the room rates so that we can provide better services and it must be equivalent to a five-star hotel or at least a four-star hotel room rate in Kuala Lumpur,” he said. , adding that currently, hotel room rates in Kuching are the lowest in the country.
Meanwhile, when asked to respond to rumors of staff shortages at the hotel, SEDC Tourism and Hospitality Group Companies Managing Director Mark Ferguson acknowledged that there were employees who quit at the past two years during the pandemic.
“At the time, our hotels did not close, nor did we replace the staff who had then resigned.
“Right now we are at breakeven which means we can cope with normal activities and given that we will start to recruit more staff,” he said.
He said steps needed to be taken to hire more people to work at the hotel.
“We work with local colleges and also advertise our vacancies etc. so everything should be fine,” he added.
Riverside Majestic Hotel and Grand Margherita Hotel General Manager Andrew Lim said that currently the Riverside Majestic has around 210 staff but needs another 90-100 staff to maintain its level of service.
Also present were SEDC Director General Abdul Hadi Abdul Kadir and Deputy Director General Rakayah Hamdan.